Zobzen Terms & Policies

Effective date: 24 April 2026

This page contains the Terms & Conditions, Privacy Policy, Community Guidelines, and Disclaimer for Zobzen School.

Terms & Conditions
Privacy Policy
Community Guidelines
Disclaimer

1. Terms & Conditions

1.1 Introduction

Zobzen School provides educational Zen teaching through online and in-person formats, including sessions, courses, coaching, books, recordings, community spaces, and related materials.

By applying to join, subscribing, accessing our materials, or participating in the School, you agree to these Terms, the Privacy Policy, Community Guidelines, and Disclaimer.

1.2 Eligibility

You must be 18 or older to join, unless you have permission from a parent or guardian.

You confirm that the information you provide is accurate.

We reserve the right to accept, decline, suspend, or remove access where needed.

1.3 Nature of the School

The School provides educational Zen teaching only.

We do not provide medical advice, psychological care, psychiatric care, therapy, counselling, or emergency support.

Any guidance offered by teachers, guides, moderators, or contributors is for educational purposes only.

1.4 Health and Personal Responsibility

By participating, you confirm that:

You are responsible for your physical and mental wellbeing.
You are fit to take part in the practices offered.
You will stop or adjust your participation if you experience pain or distress.
You will seek qualified professional support where needed.

Practices may include extended sitting, walking practice, physical intensity, emotional experiences, personal reflection, and group sharing.

The School may offer guidance and support within its capacity, but this does not replace professional care.

1.5 Membership, Access, and Payments

Access may be provided through subscription, one-off payment, application, or invitation.

Payments are processed through third-party platforms.

Fees may vary depending on circumstances and scholarships.

1.6 Refunds and Cancellations

Subscription fees are not automatically refundable.

Missed sessions are not refundable.

School sessions may be cancelled, rescheduled, changed, or replaced.

Where someone pays specifically for a single session and we cancel that session, we will provide a refund unless another arrangement is agreed.

If you book a paid session and do not attend, payment is still required.

1.7 Cooling-Off Waiver

By accessing the School’s digital content or community immediately after joining, you agree to waive your 14-day cancellation right under UK consumer law.

1.8 Community Conduct

By joining the School, you agree to follow the Community Guidelines.

We may remove content, suspend access, or remove a member without refund if the Community Guidelines are not followed.

We may also act where behaviour is harmful to others or to the integrity of the School.

1.9 Recordings, Archive, and Use of Content

Recorded and archived:

Group teaching sessions, including Q&A.
Questions from Z.
Ask Z a Question.
Main practice channels.
Retreat and structured practice channels.
Other clearly marked teaching or practice spaces.

Never recorded or archived:

Pair practice channels.
Direct or private messages.
Personal check-ins.

Content is reviewed with care and where material appears overly personal or sensitive, it may be removed or edited by moderators as part of maintaining a respectful and appropriate teaching archive.

By participating, you consent to recordings and archived material being used for teaching, training, publications, courses, commercial materials, and the preservation of the teaching.

Where possible, content will be anonymised.

Where identifiable personal contributions are selected for publication, we will make reasonable efforts to inform you in advance and offer the opportunity to request removal.

You may request removal of your identifiable contributions at any time.

1.10 Intellectual Property

All teachings, recordings, books, films, written materials, methods, logos, branding, course materials, and other content are owned by Zobzen Ltd unless stated otherwise.

You may not:

Copy, reproduce, distribute, or publish School materials without permission.
Share your login or account access.
Use School materials to create your own course, teaching, platform, or product.
Record, download, or distribute sessions without permission.

You may share short quotes publicly, provided Zobzen School is clearly acknowledged.

You may create your own reflections or derivative work inspired by the teachings, provided Zobzen School is clearly acknowledged and protected materials are not copied.

1.11 Platform Use

The School uses third-party platforms for learning, communication, payment, email, and community features.

We are not responsible for platform outages, technical problems, loss of access, or failures outside our reasonable control.

We may moderate, edit, remove, or restrict content where needed.

1.12 In-Person Events

In-person events may take place at third-party venues.

You participate at your own risk.

You are responsible for your own health, safety, belongings, travel, and conduct.

We are not responsible for injury, loss, or damage except where required by law.

1.13 Safeguarding and Wellbeing

We reserve the right to refuse, pause, suspend, or remove participation where needed for your wellbeing, the wellbeing of others, or the integrity of the School.

1.14 Limitation of Liability

Participation is voluntary and at your own risk.

We are not liable for physical, mental, emotional, financial, or personal outcomes arising from participation in the School.

Nothing in these Terms excludes liability where it cannot be excluded under law.

1.15 Events Outside Our Control

We are not responsible for delays, cancellations, interruptions, or failure to provide services due to events outside our reasonable control.

1.16 Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page.

1.17 Governing Law

These Terms are governed by the laws of England and Wales, subject to applicable protections.

2. Privacy Policy

2.1 What Data We Collect

Name.
Email address.
Phone number.
Application information.
Messages and contributions within the School platform.
Practice logs or check-ins.
Participation information.
Recordings of teaching sessions.
Technical and website usage data.

Payment information is handled by third-party providers.

2.2 How We Use Your Data

Manage applications and memberships.
Provide access to the School.
Deliver teaching, courses, sessions, and community spaces.
Communicate with you.
Maintain teaching archives.
Support safety and moderation.
Improve our services.
Comply with legal duties.

We do not sell your personal data.

2.3 Legal Basis

Contract.
Legitimate interests.
Consent.
Legal obligation.

2.4 Recordings and Archive

Teaching sessions and selected group channels may be recorded as described in the Terms.

Pair practice channels, private messages, and personal check-ins are not included.

2.5 International Transfers

We may store and process data outside the UK (e.g. learning or email platforms).

We use appropriate safeguards consistent with UK GDPR.

2.6 Cookies

We may use cookies or similar technologies to improve your experience and understand usage.

2.7 Data Retention

Data is kept while you are an active member.

If you leave, personal data will be deleted within 30 days.

Archive contributions are removed on request.

2.8 Your Rights

Access your data.
Correct your data.
Request deletion.
Restrict processing.
Withdraw consent.

Contact: mail //AT\\ zobzen //DOT\\ org

3. Community Guidelines

3.1 Spirit

Zobzen School is a community of practitioners. We come together to explore practice directly — through listening, seeing, sensing, and being with what is here. It is not a religious community, but a place of shared practice and discovery in everyday life.

3.2 Be Honest and Listen

Speak honestly. Listen with respect.

3.3 Speak Without Attacking

No harassment, threats, or harmful language.

3.4 No Explicit Material

Do not share inappropriate content.

3.5 Confidentiality

Treat what is shared with care.

Do not share others’ contributions without permission.

Pair work and private messages are strictly confidential.

3.6 Personal Responsibility and Support

Take responsibility for your own practice and how you engage with it.

Work at a pace that is right for you. If something feels too much, step back, adjust, or pause.

If you are struggling, you are welcome to speak to a guide or moderator.

At the same time, this community is not a place for professional care. Please seek appropriate support outside the School where needed.

3.7 Boundaries

Respect others’ space and autonomy.

3.8 Practice Sessions

Follow session guidance and adjust or stop if needed.

3.9 Moderation

We may remove content or access to protect the community.

4. Disclaimer

Zobzen School provides educational Zen teaching only.
We do not provide medical, psychological, or therapeutic advice.
Participation is voluntary and at your own responsibility.
Seek professional support where needed.